Work and receipts

What the work looks like. What it costs.

Anonymized case patterns and receipts live on the home page. This page is for prospects who want to dig: what clients have said, who I work with, how engagements are priced, and the ongoing engagement I run after a Build.

What people say about working with Brett.

From senior stakeholders in prior People Ops and consulting engagements.

"Brett was instrumental in transforming our talent operations. He led the transition from a single sourcing platform to a user-friendly applicant tracking system, significantly streamlining workflows. This led to faster placements and a major increase in qualified applicants. The infrastructure Brett built remains the foundation for how we manage the entire employee lifecycle."

CEO, Certified B Corporation

"Since Brett Chappell, a former Navy SEAL and our Director of Talent, launched our Military Veterans Outreach and Support Initiative, nearly 40 veterans have joined our organization. They bring unmatched talent and drive, helping us deliver on our mission to the people who need it most."

CEO, $500M Nonprofit Organization

"I just wanted to send a quick note about the talent team you built. I firmly believe the mark of a true leader is a team's ability to thrive independently. The talent team you built is absolutely killing it. Outstanding work."

Executive Director, Mission-Driven Organization

Who this is for.

Organizations between 100 and 2,500-plus employees with HR technology already in place.

You need this if:

Your HR tech is live but you are not sure it is configured correctly.
Finance and HR are looking at different headcount numbers.
You have had payroll errors, compliance close calls, or manual workaround hell.
Someone just handed you a messy HRIS and said "figure it out."
You are scaling and the cracks are starting to show.

You do not need this if your People Systems are running clean.

How engagements are priced.

Three tiers, one progression. Most clients start at Tier 1.

Tier 1

People Systems Discovery

$12K – $15K

30 days, fixed price

Before you spend another dollar fixing symptoms, spend 30 days figuring out what is actually broken. This is the Agent-Readiness Diagnostic.

Tier 2

People Systems Build

$22K – $30K / mo

3 to 6 month retainer

Discovery told you what is broken. The Build fixes it. Process redesign, system reconfiguration, SOP build, governance handoff.

Tier 3

People Systems Ongoing

$5K – $8K / mo

Ongoing retainer

After the Build, most clients want to make sure things stay clean. Standards maintenance, integration monitoring, governance enforcement.

Featured ongoing engagement: SOP Library Maintenance.

Most People Teams build SOPs in bursts and let them decay. I do not.

What it includes:

Quarterly audits. Each SOP checked against current practice.
New SOPs as processes change. Drafted, reviewed, added to the register.
Training shells maintained. Refreshed when systems or processes shift.
Register kept clean. Status, owners, and review dates current.

Same Tier 3 fee ($5K-$8K/month). Scope shaped to library size.

Ready to talk?

One way in.

Book a 30-minute call →

Or email brett@fullstacked.ai